Hello, what can I do to prevent delivery logs from being generated for a delivery with a population of 0? | Community
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Javi_Landa
Level 2
January 31, 2024
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Hello, what can I do to prevent delivery logs from being generated for a delivery with a population of 0?

  • January 31, 2024
  • 1 reply
  • 699 views

In a workflow, I have a segmentation that creates 4 audiences with 4 respective deliveries, but in some cases, the result of that segmentation is 0. Nevertheless, the delivery runs and generates a delivery log with 0 recipients. This clouds my reports. Do you know what solution I could find?

 @sukrity_wadhwa Thanks for answering previous questions!

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Best answer by ParthaSarathy

Hi @javi_landa ,

You can have 'Test' activity before delivery as below,

 

And give the condition as vars.recCount > 0  inside Test Activity

 

So, when the workflow runs, if the result is more than 0, then only delivery will gets created.

1 reply

ParthaSarathy
Community Advisor
ParthaSarathyCommunity AdvisorAccepted solution
Community Advisor
January 31, 2024

Hi @javi_landa ,

You can have 'Test' activity before delivery as below,

 

And give the condition as vars.recCount > 0  inside Test Activity

 

So, when the workflow runs, if the result is more than 0, then only delivery will gets created.

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    J
    Javi_LandaAuthor
    Level 2
    January 31, 2024

    Hello! I appreciate your response, and I largely agree with your points. However, I'm exploring other options that might be cleaner or more sophisticated.

    I appreciate your assistance, and I'm open to any additional suggestions you may have, To not fill the workflow pannel with a lot of different activities,

    Thanks in advance!

    isahore
    Community Advisor
    isahoreCommunity Advisor
    Community Advisor
    January 31, 2024

    @javi_landa,

    you can also do the same in the initialization script of the delivery activity. If vars.recCount = 0, then mark the activity as complete and move on to the next transition.

    I don't have the code with me, I would have shared it.

     

    Parthasarathy's solution is the standard and clean approach, adding code to your delivery activity init script is not as clean.

     

    BR,

    Ishan

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