Question

Getting Error when using offers : Message Cancelled (representation unavailable)

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Using offers linked with enrichment and selected offer catalog and offer space. Kindly help what needs to be checked to ignore this issue.

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U

Uken

Check whether you have missed selecting the below in your offer management. I think this might be the reason.

Thank you!

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R

Revanth77Author

Hey There,

Thanks for the suggestion. But If I am checking that option I can see the email is flowing through but it is flowing empty. Y does it have to flow empty if users are eligible for the required offer. Looking for your feedback.

Thanks,

Revanth

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Sukrity_Wadhwa

Level 4

Hi @revanth77,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!

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Sukrity Wadhwa

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