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jose_miguelm677
jose_miguelm677
Level 2
Jul 15, 2019 10:03 AM UTC
Solved

Get personalized content of delivery in post-processing workflow

Hi All,

Is there a way to get the personalized content of a sent delivery, for example an SMS, in a post processing workflow configured in the external account?

I am able to find in the delivery the unpersonalized content in the path [delivery/content/sms/source] but I need the final personalized content.

Is there an easy way to get that for each recipient contacted?

Thanks and kind regards,

Jose

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    Jonathon_wodnicki
    Jonathon_wodnickiAccepted solution
    Community Advisor
    Jul 19, 2019 4:06 PM UTC

    Hi,

    Ah, I've gotten this q so many times I just defaulted to scripted response. Yes, it's a challenge to get materialized messages; they're not available outside nms:deliveryPart afaik, and extracting them from there is non-trivial.

    Thanks,

    -jon

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    3 replies

    Jonathon_wodnicki
    Community Advisor
    Jonathon_wodnickiCommunity Advisor
    Community Advisor
    Jul 18, 2019 8:57 PM UTC

    Hi,

    Here are a few solutions I've seen, in descending order of personal preference:

    • Interpolate current data into the message when retrieving it, which may be fine depending on your use cases and constraints
    • Extend nms:broadLog* table to capture personalization values at send, and interpolate, yielding accurate info at the cost of significant complexity and db space
    • If email, use archiving feature to capture materialized copies of each delivery
    • If email, use curl to archive mirror pages or otherwise extend their validity period and use directly in a csr tool
    • Use a post-processing workflow to dump personalization data into csv files to be archived
    • Replicate the db on every delivery sent (we're essentially doing this at a current client actually)

    Thanks,

    -Jon

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      jmmeilan
      jmmeilan
      Jul 19, 2019 10:11 AM UTC

      Hi Jon,

      Thank you for your input.

      I meant getting the personalized content in a post-processing workflow configured in the routing external account. I think i found a way to get this information by implementing a custom javascript connector configured in the connector tab of the external account.

      In a post processing workflow configured in the external account I only get the delivery ID. So it might not be possible to get the personalized messages.

      Kind regards,

      Jose

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        Jonathon_wodnicki
        Community Advisor
        Jonathon_wodnickiCommunity AdvisorAccepted solution
        Community Advisor
        Jul 19, 2019 4:06 PM UTC

        Hi,

        Ah, I've gotten this q so many times I just defaulted to scripted response. Yes, it's a challenge to get materialized messages; they're not available outside nms:deliveryPart afaik, and extracting them from there is non-trivial.

        Thanks,

        -jon

        Translate
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