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Level 2
September 24, 2020
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External file - Target mapping

  • September 24, 2020
  • 2 replies
  • 2036 views

Hi,
I am using a file containing the emails(which is not there in Db) directly by using target mapping in delivery as "External File" to send the emails to them, but i have few questions on this

1. Can we track the action performed on the links in the email based on the email id's(as its not part of recipient table)

2. Drawbacks of targeting the ppl directly from file which is not part of recipient table

 

Kindly help

 

Regard,

Raaghu

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Best answer by kapilKochar

Hey,

Answer to your questions

1. Can we track the action performed on the links in the email based on the email id's(as its not part of recipient table) 

 

Under Storage tab of External file target mapping you can see message schema is linked with Recipient delivery logs and tracking logs is linked with Recipient tracking logs. So, even if you do not have that email ID in recipient table but still there will be one record for this email ID in nms:broadLogRcp and trackinglogRcp. So yes, you can track action performed on the links in the email. 

 

2. Drawbacks of targeting the ppl directly from file which is not part of recipient table

 

It's just you will not be able to use columns defined in recipient table 🙂

 

Thanks,

Kapil

2 replies

kapilKochar
kapilKocharAccepted solution
Level 6
September 25, 2020

Hey,

Answer to your questions

1. Can we track the action performed on the links in the email based on the email id's(as its not part of recipient table) 

 

Under Storage tab of External file target mapping you can see message schema is linked with Recipient delivery logs and tracking logs is linked with Recipient tracking logs. So, even if you do not have that email ID in recipient table but still there will be one record for this email ID in nms:broadLogRcp and trackinglogRcp. So yes, you can track action performed on the links in the email. 

 

2. Drawbacks of targeting the ppl directly from file which is not part of recipient table

 

It's just you will not be able to use columns defined in recipient table 🙂

 

Thanks,

Kapil

Sukrity_Wadhwa
Community Manager
Community Manager
October 1, 2020

Hi @raaghuik1996,

Were you able to resolve this query with the given solution? Please let us know.

Thanks!

Sukrity Wadhwa