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eriku40433679
Level 3
Aug 21, 2019 5:05 AM UTC
Solved

External Accounts and MySQL

Hi all,

We have an external account configured to connect to MySQL. We've had to recently change the credentials so I've updated the account and password. Testing the connection also seems to be working fine. However, using the generic query editor on a schema that uses the account still tries to use the old credentials. Do I need to have the server rebooted or something?

Thanks,

Erik

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    Jonathon_wodnicki
    Jonathon_wodnickiAccepted solution
    Community Advisor
    Aug 21, 2019 3:16 PM UTC

    Hi,

    Yes, turning it off and back on again is the first step of every troubleshooting process, dating back to mitochondria.

    Thanks,

    -Jon

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    2 replies

    Jonathon_wodnicki
    Community Advisor
    Jonathon_wodnickiCommunity AdvisorAccepted solution
    Community Advisor
    Aug 21, 2019 3:16 PM UTC

    Hi,

    Yes, turning it off and back on again is the first step of every troubleshooting process, dating back to mitochondria.

    Thanks,

    -Jon

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      eriku40433679Author
      Level 3
      Aug 22, 2019 1:16 AM UTC

      Thanks, I'll ask ops to have the server rebooted.

      Cheers,

      Erik

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