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RaulOcana
Level 3
Apr 1, 2020 1:32 AM UTC
Solved

Exclude recipients schema from Recipient Delivery Log schema + Recipient tracking Log schema

Hi guys,

 

I created an exclusion from Recipient Delivery Log schema vs Recipient tracking Log schema from several deliveries to get the "No Openers". Now I have received a list that was uploaded into Recipients schema and I need to exclude this list to the No Openers result.

 

I have tried Change dimension or Enrichment to find a workaround but either I get errors or the exclusion throws 0 results.

 

Do you guys know how to solve it?

 

Regards,

Raúl

 

 

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ManojK_Epsilon
ManojK_EpsilonAccepted solution
Level 2
Apr 1, 2020 3:23 PM UTC

Hello @raulocana ,

 

You can directly use the recipients to query on delivery logs and tracking logs.
The exclusion query should look like this. i am checking the deliveries on the basis of delivery codes

 

Let me know if that helps.

 

Thanks,

Manoj

 

2 replies

ManojK_Epsilon
ManojK_EpsilonAccepted solution
Level 2
Apr 1, 2020 3:23 PM UTC

Hello @raulocana ,

 

You can directly use the recipients to query on delivery logs and tracking logs.
The exclusion query should look like this. i am checking the deliveries on the basis of delivery codes

 

Let me know if that helps.

 

Thanks,

Manoj

 

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ManojK_Epsilon
Level 2
Apr 1, 2020 3:24 PM UTC
The Status operator should be "equal to" instead of "greater than or equal to"
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