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Maro2
Oct 25, 2022 3:42 PM UTC
Solved

Errors 504(timeOut) - Endpoint /soaprouter.jsp

Hi,

I get 504(timeOut) errors when calling Adobe Campaign api on endpoint /soaprouter.jsp.
The error recurs every day for approximately 10 out of 100 calls
Is there a parameter to modify in the conf file serverConf.xml to increase the timeout?

Hope it helps.

Thanks,

Maro

 

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prem_kumar_ganesan
prem_kumar_ganesanAccepted solution
Adobe Employee
Oct 26, 2022 7:57 AM UTC

Hi @maro2 ,

 

Yes, try modifying the below parameters defined in seconds
sessionTimeOutSec
longSessionTimeOutSec 

Thanks
Prem Kumar Ganesan

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1 reply

prem_kumar_ganesan
Adobe Employee
prem_kumar_ganesanAdobe EmployeeAccepted solution
Adobe Employee
Oct 26, 2022 7:57 AM UTC

Hi @maro2 ,

 

Yes, try modifying the below parameters defined in seconds
sessionTimeOutSec
longSessionTimeOutSec 

Thanks
Prem Kumar Ganesan

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