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August 26, 2021
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error in technical workflow 'Tracking'

  • August 26, 2021
  • 2 replies
  • 1435 views

We recently performed an update to build 9330, and after trying to restart technical workflow Tracking we end up getting this error :

 

26/08/2021 16:38:32 nlmodule The HTTP 'WWW-Authenticate' header allowing authentication to the proxy server is missing.

 

Can someone please tell me the source of this problem.

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Best answer by Milan_Vucetic

Hi, go to the Deployment wizard/Tracking configuration and check is password is set properly (there is a Validate button). 

2 replies

Milan_Vucetic
Level 9
September 1, 2021

Hi @aidouni this error can occur when password is not set (empty) and user cannot authenticate.

Please, check if this is the case.

Regards,

Milan

aidouniAuthor
September 1, 2021

thank you for replying, but are you talking about user to authenticate to the client ?

 

Milan_Vucetic
Milan_VuceticAccepted solution
Level 9
September 1, 2021

Hi, go to the Deployment wizard/Tracking configuration and check is password is set properly (there is a Validate button). 

Sukrity_Wadhwa
Community Manager
Community Manager
September 9, 2021

Hi @aidouni,

 

Was the given solution helpful to resolve your query or do you still need more help here? Do let us know.

 

Thanks!

Sukrity Wadhwa