Error in ACC variables codification after synchronization between AEM and ACC | Community
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israel_sanchez
israel_sanchez
Level 3
November 16, 2020
Solved

Error in ACC variables codification after synchronization between AEM and ACC

  • November 16, 2020
  • 1 reply
  • 967 views

Hello, I have a page (email template ACC 6.1) in AEM synchronized with ACC, all is working good, I'm able to see the template into the email delivery, the problem is when I try to use ACC variables (personalization) in the AEM template, in ACC the JS tags are encoded, see image below:

That image shows the source code in the email delivery activity.

Can anyone help me to resolve this issue?

Thank you.

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Best answer by Milan_Vucetic

Hi @israel_sanchez 

if you are refering to source code of email then this is not an issue. This conversion is normal and expected and delivery will process it fine.

Regards, Milan

1 reply

Milan_Vucetic
Milan_VuceticAccepted solution
Level 9
November 17, 2020

Hi @israel_sanchez 

if you are refering to source code of email then this is not an issue. This conversion is normal and expected and delivery will process it fine.

Regards, Milan

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