Error- Document is empty- while created via WSDL- adobe campaign classic | Community
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Poonam_Dogra
Level 4
October 13, 2022
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Error- Document is empty- while created via WSDL- adobe campaign classic

  • October 13, 2022
  • 1 reply
  • 3410 views

While Calling a schema wsdl [xtk:session] for adobe campaign classic I am getting below error after entering creds. Am I missing a small step?

 

May I know where to check this and how to fix this error.

 

Thanks in advance!

 

 

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Best answer by Shubham_Goyal__

Hi @poonam_dogra,

 

Logon SOAP function is a very simple function and it should be working if everything I said have had been followed.

We can connect and discuss this issue further if you like: 

https://www.linkedin.com/in/shubham-goyal-205037128/

 

Br,

Shubham


Hi @poonam_dogra,

 

To document the correct answer for any future reference:

In our further discussion, the issue was found with the endpoint Url of the campaign server which was missing 's' in http:// ,  post correcting which the Logon call was successful.

 

Br,

Shubham 

1 reply

DavidKangni
Community Advisor
DavidKangniCommunity Advisor
Community Advisor
October 13, 2022

Hi @poonam_dogra,

 

You may need to save the WSDL correctly

To save the WSDL file:

  • Right click on the page
  • Select view source
  • Copy and paste the text into a text editor
  • Save the file with the extension .wsdl

Thanks,

David

David Kangni
    P
    Poonam_DograAuthor
    Level 4
    October 13, 2022

    HI @davidkangni ,

    Thank you for responding, I am able to load the sessions now but when I am hitting it with user id password to get the session token, its throwing connection time out error. It will be helpful if you could please guide me how can I get the session token.

     

    Shubham_Goyal__
    Shubham_Goyal__
    Level 6
    October 14, 2022

    Hi @poonam_dogra,

    It seems like a connection timed-out error.

    For this, you can first check if your IP address (public) from where you hit this Soap call is whitelisted (added to the security zone in the serverConf.xml file) on the Campaign server that you are trying to reach. doc 

    Also, you can check the web logs of the campaign server to see if it points to some other error when getting soap connection requests via Home>Monitoring>Overview>web logs.

    Br,

    Shubham

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