Question
End Date of campaigns are changed without permission
Hello,
We have detected that, in some active campaigns in Adobe Campaign, the “end date” is automatically changed to 5 days after the “start date,” despite different “end dates” being specified.
We have two campaigns:
- First one is being configured with start date=01/01/2020 and end date=06/01/2029, and changed its end date to 06/01/2020 (5 days after the start date)
- The same thing happened in another campaign. In this case: start date = 07/11/2022, end date = 31/12/2025, the end date was changed to 12/11/2025 (again, 5 days after the “start date”).
This behavior hinders the proper execution of campaigns, since, at the user's request, we have configured a “typology rule” that only allows campaigns to be executed if the execution date is between the “start date” and the “end date.”
Thanks in advance!