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Rut7
Level 3
Jul 25, 2023 10:00 AM UTC
Solved

Empty content on uploading HTML in HTML content in ACC on clicking preview

Hi All,

 

I have uploaded a HTML file in HTML content from my local computer but if displays blank on clicking on preview as shown in below image.

 

Any reason why this happens? 

 

 

Thank you,

Rutuja Kelkar

 

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abhinav99
abhinav99Accepted solution
Level 4
Aug 11, 2023 5:52 PM UTC

Hi @rut7 ,

As mentioned by @amine_abedour , you need to select either a seed address, a recipient, or no personalization option to preview your delivery.

 

Regards,

 

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2 replies

Amine_Abedour
Community Advisor and User Group Leader
Amine_AbedourCommunity Advisor and User Group Leader
Community Advisor and User Group Leader
Jul 25, 2023 3:42 PM UTC

Hello @rut7,

Did you choose someone from the target to personalyze your preview ? (sorry for the french screenshot)

 

Br,

Amine

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Amine ABEDOUR
    abhinav99
    abhinav99Accepted solution
    Level 4
    Aug 11, 2023 5:52 PM UTC

    Hi @rut7 ,

    As mentioned by @amine_abedour , you need to select either a seed address, a recipient, or no personalization option to preview your delivery.

     

    Regards,

     

    Translate
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