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HanadyTa
Level 2
May 27, 2024
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Email status and failure type combinations

  • May 27, 2024
  • 1 reply
  • 646 views

A Business Practitioner is starting delivery for two emails. Which status and failure type combinations are possible in the Recipient Delivery logs for the two messages?

 

A. Status: Sent. Failure Type: Not defined

Status: Pending. Failure Type: Not defined

 

B. Status: Sent. Failure Type: Not defined

Status: Pending. Failure Type: Unreachable

 

C. Status: Sent. Failure Type: Mailbox full

Status: Pending. Failure Type: Unreachable

 

D. Status: Sent. Failure Type: Mailbox full

Status: Pending. Failure Type: Not defined

 

I'd go with C. please correct me if I am wrong.

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Best answer by LakshmiPravallika

Hi @hanadyta ,

 

 

A. Status: Sent. Failure Type: Not defined

Status: Pending. Failure Type: Not defined

 

is the possible status for the Recipient Delivery logs for the two messages, because if the message is Sent the Reason would be undefined, and if the Mail box is full then the message would go to Failed State.

 

Regards,

Pravallika

1 reply

LakshmiPravallika
Community Advisor
LakshmiPravallikaCommunity AdvisorAccepted solution
Community Advisor
May 27, 2024

Hi @hanadyta ,

 

 

A. Status: Sent. Failure Type: Not defined

Status: Pending. Failure Type: Not defined

 

is the possible status for the Recipient Delivery logs for the two messages, because if the message is Sent the Reason would be undefined, and if the Mail box is full then the message would go to Failed State.

 

Regards,

Pravallika

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