Eligibility Tab Missing in Offer Category | Community
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tejashriw155148
Level 4
October 16, 2019

Eligibility Tab Missing in Offer Category

  • October 16, 2019
  • 2 replies
  • 15224 views

Hi,

After creating offer category in Offers- Design environment, Eligibility tab is not coming.

Also I have created offer template inside the offer category but Submit Content button is coming on offer dashboard instead of Approval Content.

Please let me know how to solve this issue.

Regards,

Tejashri

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2 replies

somasundaram_h
Community Advisor
Community Advisor
October 16, 2019

Check if you've  Administrator access.

In the other hand, you can also check if interaction package is installed.

Thanks

tejashriw155148
Level 4
October 16, 2019

Yes I have Administrator access and interaction package is already installed.

Regards,

Tejashri

somasundaram_h
Community Advisor
Community Advisor
October 16, 2019

Click on the 'Offers' tab instead of Category and check what you're getting.

Should be like following:

And this should be in design environment. Not live env.

Jyoti_Yadav
Level 8
October 23, 2019

Hi,

PFB xml container for 'Eligibility' tab:

<container applicableIf="HasPackage('nms:interaction')" colcount="2" img="nms:rcpgroup.png"

             label="Eligibility" name="constraints">

    <input xpath="@active"/>

    <static label="Disabling a category disables all its offers and child category offers."

            type="help"/>

    <static colspan="2" img="nms:week.png" label="Default eligibility dates" type="separator"/>

    <input xpath="@startDate"/>

    <input xpath="@endDate"/>

    <static colspan="2" label="Application themes (propagated to the child categories)"

            type="separator"/>

    <input colspan="2" xpath="@offerThemes"/>

    <static colspan="2" label=" " nolabel="false" type="help">List of themes separated by commas</static>

    <static colspan="2" label="Default categories" type="separator"/>

    <input colspan="2" label="Always include this category in the recommendations"

           xpath="@alwaysEligible"/>

    <static colspan="2" label="Multiplier factor applicable to offer weights in this category"

            type="separator"/>

    <container colcount="2" colspan="2">

      <input xpath="@weight"/>

      <input xpath="@weightStartDate"/>

      <static/>

      <input xpath="@weightEndDate"/>

    </container>

    <static colspan="2" label="Offer Bundles" type="separator"/>

    <input xpath="@bundleActivation"/>

    <static/>

    <input colspan="2" label="Edit query..." prebuildSubForm="false" type="subFormLink"

           xpath="filter">

      <form label="Select targeting filtering conditions" type="wizard">

        <container desc="Select a target restriction filter." firstActivatedIf="NodeCount(where) == 0"

                   name="filter" title="Select the population">

          <container name="filterList">

            <static label="List of restriction filters" type="separator"/>

            <input dblClickAction="wizNext" img="xtk:filter.png" noEditCollection="true"

                   noToolbar="true" nolabel="true" type="filterList" xpath="/tmp/filterList"

                   xpathFilter="/ignored/@filterName" xpathSchema="@schema" xpathWhere="where"/>

          </container>

        </container>

        <container desc="Specify the filtering conditions used to select the records"

                   enabledButtonLabelIf="[/ignored/@currentFilterStack] == true"

                   img="nms:pictoprofile.png" name="targetPage" nextButtonLabel="Refine the target&gt;"

                   nextPage="filter" title="Population item">

          <container name="targetPageFocus" style="flat" type="notebook">

            <container label="Criteria">

              <static label="Filter settings" type="separator"/>

              <input type="filterView" xpath="." xpathFilter="/ignored/@filterName"

                     xpathQueryLabel="humanCond" xpathSchema="@schema"/>

            </container>

            <container label="Preview">

              <static label="The preview only takes into account the rules specified in this window. It does not take rules defined elsewhere into account (parent categories, start or end dates, etc.)."

                      type="warning"/>

              <input hideEditButtons="true" name="targetPreviewQuery" noToolbar="true"

                     nolabel="true" type="filterPreviewList" xpath="/ignored/previewList"

                     xpathSchema="@schema" xpathTargetPart="."/>

            </container>

          </container>

          <leave>

            <set value="1" xpath="/ignored/@addFilter"/>

            <set value="" xpath="/ignored/@filterName"/>

          </leave>

        </container>

      </form>

    </input>

    <input colspan="2" fontBold="true" noBorder="true" nolabel="true" readOnly="true"

           xpath="filter/humanCond"/>

  </container>

Thanks.