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July 12, 2022
Question

Direct Mail Delivery Failure

  • July 12, 2022
  • 0 replies
  • 495 views

Hello, The DM campaign is failing with the following error in the Delivery activity after executing the workflow.. Can you please assist with diagnosing the logs and provide direction how to remediate?

 

Audit Journal:
XSV-350122 An error occurred and the process has been stopped. SOP-330011 Error while executing the method 'PrepareTargetImpl' of service 'nms:delivery'. DLV-490017 Error while computing the output file name. SCR-160012 Javascript: error while evaluating script 'outputScript'. JST-310000 Error while compiling script 'outputScript' line 10: message is not defined.

 

Output file:
DepositMailer WithIA_<% formatDate(new Date(), "%4Y-%2M-%2D") %>_<%= formatDate(new Date(), "%02H-%02N-%02S") %>-000_<%= message.cellId %>.txt

 

Thanks,
Sof

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