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BFocus
February 4, 2021
Question

Different quarantine list based on campaign / templates

  • February 4, 2021
  • 2 replies
  • 1467 views

Hi,

 

Can I have different quarantine list applied based on campaign or delivery templates? Or in other words can I apply one for marketing emails (prospects) and other for transactional email (customer)

 

Thanks

 

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2 replies

Darren_Bowers
Darren_Bowers
Level 9
February 8, 2021

Hi @bfocus  - I don't think you can as the quarantine list is managed as a global list for all delivery types. I'm also not sure what the use case would be for managing separate quarantine lists. The quarantine list is to prevent you sending emails / SMS to known bad addresses. This is to protect your IP reputation or prevent you sending an SMS to a number that doesn't respond. Do you have a specific reason for a campaign wanting to not use a global quarantine list?

Cheers
Darren

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    February 15, 2021
    Hi @bfocus, Were you able to resolve this query with the given solution or do you still need more help here? Do let us know. Thanks!
    Sukrity Wadhwa
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