Deliverable actions failed becauseof consent error. | Community
Skip to main content
October 22, 2024
Solved

Deliverable actions failed becauseof consent error.

  • October 22, 2024
  • 1 reply
  • 536 views

Hi there, 

I created a campaign to send to 28K contacts. All of the contacts were excluded because "consenterrorexclusion". We have never seen this before. All 28K of the contacts were excluded. Does anyone know what this error means? 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Craig_Thonis

Hi Paige. I'm only seeing one instance of this occurring and it was not for Campaign. The issue itself was resolved simply by resubmitting the delivery. That said, I can't say that I've ever seen this error before and would recommend reaching out to Campaign Support to isolate the root cause.

 

Regards,

Craig

1 reply

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
October 23, 2024

Hi Paige. I'm only seeing one instance of this occurring and it was not for Campaign. The issue itself was resolved simply by resubmitting the delivery. That said, I can't say that I've ever seen this error before and would recommend reaching out to Campaign Support to isolate the root cause.

 

Regards,

Craig