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parmeshwarr3905
Level 4
March 20, 2023
Solved

Delete/remove delivery templates

Hi everyone,

 

I have large number of email delivery templates which are not required anymore. Is it ok just to go ahead with delete option? If so what would the impact of doing it? Can anyone share the best practices/approaches to follow for deleting the delivery templates?

 

Thank you!

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costa_n11Accepted solution
Adobe Employee
March 20, 2023

Hi @parmeshwarr3905 

A caveat is if the template is referenced in a workflow (via Delivery or Continuous activity), if you delete the template, you won't be able to open the workflow activity as it references the delivery template and it'll fail to load the activity. So you might be careful when you do so....

Thanks
Denis

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4 replies

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe Employee
Adobe Employee
March 20, 2023

Hi Parmeshwarr,

As long as you are not using the templates anymore, you should be able to delete them freely without issue. There is no particular best practice for deleting templates.

 

Regards,

Craig

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    parmeshwarr3905Author
    Level 4
    March 21, 2023

    Thank you @craig_thonis 

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    Adobe Employee
    costa_n11Adobe EmployeeAccepted solution
    Adobe Employee
    March 20, 2023

    Hi @parmeshwarr3905 

    A caveat is if the template is referenced in a workflow (via Delivery or Continuous activity), if you delete the template, you won't be able to open the workflow activity as it references the delivery template and it'll fail to load the activity. So you might be careful when you do so....

    Thanks
    Denis

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      parmeshwarr3905Author
      Level 4
      March 21, 2023

      Noted. Thank you @costa_n11

       

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