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JordanPhoenix
Level 2
Jun 14, 2022 3:21 PM UTC
Solved

Database Cleanup Errors on Deleted Recurring Deliveries

Hello,

 

We are receiving the following errors below, partial in screenshot, in the audit log of our Database Cleanup Workflow. When I looked up the 'Recurring Delivery ID' on 6/14, they showed up in nms:deliveries with a status of 'stopped'. When I looked for Recurring Delivery ID's referenced in the audit log from a week ago, the status is also 'Stopped'. Why are we getting these errors?

 

 

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Parvesh_Parmar
Parvesh_ParmarAccepted solution
Community Advisor
Jun 16, 2022 8:41 AM UTC

Hello @jordanphoenix , 

 

We had a slimier issue in cleanup workflow with the campaign build version 9188. 

We did some test and check to verify it with Adobe support and consulting team. 

They confirmed that this is the issue in the product. 

Now we did the build upgrade to version 9349 and this issue is fixed. 

 

Thanks. 
Parvesh.

 

Parvesh Parmar – Adobe Community Advisor https://www.linkedin.com/in/parvesh-parmar/
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2 replies

Parvesh_Parmar
Community Advisor
Parvesh_ParmarCommunity AdvisorAccepted solution
Community Advisor
Jun 16, 2022 8:41 AM UTC

Hello @jordanphoenix , 

 

We had a slimier issue in cleanup workflow with the campaign build version 9188. 

We did some test and check to verify it with Adobe support and consulting team. 

They confirmed that this is the issue in the product. 

Now we did the build upgrade to version 9349 and this issue is fixed. 

 

Thanks. 
Parvesh.

 

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Parvesh Parmar – Adobe Community Advisor https://www.linkedin.com/in/parvesh-parmar/
    Kapil_Sharma_
    Adobe Employee
    Kapil_Sharma_Adobe Employee
    Adobe Employee
    Jun 16, 2022 11:56 AM UTC

    If possible opt for a build upgrade, the issue should be resolved by that.

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