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Level 3
Apr 29, 2021 10:00 AM UTC
Question

Database cleanup error

The Database cleanup workflow has the error when update the deliveries. 

It looks like the error SQL command is "update nmsdelivery set istate=85 tsLastModified=GetDate()", the comma "," missing between the "85" and the "tsLastModified".

 

This is a system generated SQL, does anyone know how to make the SQL correct when the system workflow "database cleanup" running?

 

 

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6 replies

Level 6
Apr 29, 2021 12:55 PM UTC

Hi,

The SQL is generated by OOTB and you can't change it that easily.

Do you see the delivery with ID mentioned in the screenshot still exists in you instance?

Might some issue with the delivery.

 

Thanks,

Deb

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adithyacs86
Level 5
Apr 29, 2021 12:58 PM UTC
Hi, I have given some inputs at other thread for the same issue, can you check if that helps anyways - https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/error-log-in-database-cleanup-ootb-workflow/qaq-p/403482
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Craig_Thonis
Adobe Employee
Adobe Employee
Apr 30, 2021 12:06 PM UTC

Hi Felix,

 

Can you confirm the Campaign version that you are using? There is an issue found in 9032 GS6 where the comma was missing but has since been corrected in later builds.

 

So upgrading would likely be your best bet.


Regards,

Craig

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Level 3
May 24, 2021 5:52 AM UTC
We are using the 7.0.19.1 build 9032
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Sukrity_Wadhwa
Level 4
May 17, 2021 3:57 PM UTC

Hi @felixsongfei,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!

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Sukrity Wadhwa