CRM Connector/Microsoft CRM activity with Dynamics 365 of Adobe Campaign Classic | Community
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Adobe Employee
ashikuAdobe Employee
Adobe Employee
April 9, 2019

CRM Connector/Microsoft CRM activity with Dynamics 365 of Adobe Campaign Classic

  • April 9, 2019
  • 1 reply
  • 6329 views

Hello Everyone,

I am trying to do the integration between ACC and Dynamics 365 by using help documentation. Integration has been setup successfully, I can see the remote CRM tables, as well as mscrm:mscrmSchemadynamicsCRM schema in Data schemas section.\\

however when I try to create a simple import workflow (to fetch the data from lead table of CRM), it is not working, throwing error :

using CRM Connector:

SCR-160012 JavaScript: error while evaluating script 'crmConnectorDataMgt_call'.

Unable to create a remote dummy object.

INT-150012 The HTTP query returned a 'Internal Server Error' type error (500)

Synchronize CRM Connector(Import from CRM)

using Microsoft CRM activity:

mscrmWorkflow    SCR-160012 JavaScript: error while evaluating script 'mscrmWorkflow_call'.

mscrmWorkflow    JST-310000 Error while compiling script '/crm/mscrmConnector.js' line 986: vIds is undefined.

mscrmWorkflow    processed: 0, inserted: 0, updated: 0, rejected: 0, deleted: 0, ignored: 0.

mscrmWorkflow    Cannot obtain time from the remote server, cause: 'TypeError: this.m_schema is undefined'.

mscrmWorkflow    Call Microsoft CRM - lead

What could the reason for this ? Can anyone please suggest me on this. Any help is appreciated.

Regards,

Ashish

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    1 reply

    david--garcia
    david--garcia
    Level 10
    April 9, 2019

    Sounds like a permission/privilege issue on Dynamics

      A
      Adobe Employee
      ashikuAdobe EmployeeAuthor
      Adobe Employee
      April 9, 2019

      Thanks David for your response. Can you please let me know what permission it should in the Dynamics? As per Dynamics 365 consultant "account which is being used for Adobe Campaign Lead Import has organizational level rights for all data import functions and the lead entity". Thanks Again.

      A
      Anonymous
      June 10, 2019

      Hi Ashish,

      Did you get to the bottom of this issue?  We are facing the same problem.

      Thanks, Chris

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