Conditional if no data (Reciepients) before delivery? | Community
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January 9, 2024
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Conditional if no data (Reciepients) before delivery?

  • January 9, 2024
  • 1 reply
  • 558 views

I get "personalization or count error" when my workflow's targeting has 0 results.

To avoid this I've created a split activity, where if primary key is empty, just end. Otherwise send the delivery. 

However, I've restarted the workflow, and even when there isn't any recipients, the split activity has continued by the split and the complement. Why?



 

 

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Best answer by ParthaSarathy

Hi @god_prophet ,

Use 'Test' Activity instead of Spilt activity, and provide the condition as 

vars.recCount > 0 

 

So if there are atleast 1 count, then delivery will get triggered.

1 reply

ParthaSarathy
Community Advisor
ParthaSarathyCommunity AdvisorAccepted solution
Community Advisor
January 9, 2024

Hi @god_prophet ,

Use 'Test' Activity instead of Spilt activity, and provide the condition as 

vars.recCount > 0 

 

So if there are atleast 1 count, then delivery will get triggered.

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