Change typology based on a field value in delivery template properties | Community
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A
A_B_SE
Level 4
November 20, 2024
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Change typology based on a field value in delivery template properties

  • November 20, 2024
  • 2 replies
  • 1435 views

Hello!

I want to be able to change automatically typology based on a field that we have in the delivery template (for example Delivery code = XXX) so that when choosing delivery code (we have a customized delivery code) from a dropdown menu the typology is also switched automatically.

Here can you find some screenshots:

When changing for example this DIalog field to ONEOFF:

 

Then the typology would adjust with a customised one that we have created.

Is it possible to do it and how do I proceed? Should I build the logic in the input form of delivery?


Thanks in advance

 

 

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Best answer by Amine_Abedour

Hello @a_b_se,

 

It's feasible in the delivery form, but it might be a little bit messy. After seeing your actual need, there is a simpler way to respond to it.

You can configure your 5% typology rule so that it doesn't apply to certain deliveries like that (sorry for the french screen capture):

I hope it's helpfull,

 

Br,

2 replies

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe Employee
Adobe Employee
November 20, 2024

Hi A_B_SE,

 

Unless someone here has gotten very creative and figured this out, I do not believe this is possible. You would likely need to submit an enhancement request to the product via Adobe Campaign Support.

 

Regards,

Craig

A
A_B_SEAuthor
Level 4
November 20, 2024

Hi Craig,
Thank you for your response.

I would like to reformulate my request to see if there might be another way to achieve my goal. I want to create a master control group, where 5% of all audiences are excluded from email sendouts for one year. My idea is to exclude them through a special typology, so they are kept separate in the exclusion logs rather than the broadlog. I wouldn't mind to change my POV if there is a better solution.

However, there are certain sendouts that all customers need to receive due to legal constraints.

How can I best achieve this? Is there a way to manage this exclusion through typologies while ensuring that legally required communications are still sent to everyone?

Thank you in advance for your assistance. Best regards,

 

DavidKangni
Community Advisor
DavidKangniCommunity Advisor
Community Advisor
November 20, 2024

Hi @a_b_se 

You can use control group feature in ACC and set up a list which will expire in a year. Then you will have to create a template to use for legal vs non-legal constraints.

 

The other option is to use a function <% delivery.cancelMessage( "Reason For Cancellation Text") %>

Since it is a JS code, you can make it conditional:

<%

if ( targetData.email = "david@community.com" )

{

delivery.cancelMessage( "Canceled because of the email address");

}

%>

You obviously can make this dependent on anything. As an example <% if ( targetData.controlGroupFlag == "1" ) %> is possible.

 

Thanks,

David

David Kangni
    Amine_Abedour
    Community Advisor
    Amine_AbedourCommunity AdvisorAccepted solution
    Community Advisor
    November 20, 2024

    Hello @a_b_se,

     

    It's feasible in the delivery form, but it might be a little bit messy. After seeing your actual need, there is a simpler way to respond to it.

    You can configure your 5% typology rule so that it doesn't apply to certain deliveries like that (sorry for the french screen capture):

    I hope it's helpfull,

     

    Br,

    Amine ABEDOUR
    A
    A_B_SEAuthor
    Level 4
    November 20, 2024

    Hello @amine_abedour and thanks for your answer.

    Will this filter refer to the delivery code data present in the current delivery being sent out?

    I will test this tomorrow and see if it work as expected.

    Amine_Abedour
    Community Advisor
    Amine_AbedourCommunity Advisor
    Community Advisor
    November 20, 2024

    Hi @a_b_se,

     

    Yes it will refer to the delivery code of the delivery that is being sent out.

     

    Br, 

    Amine ABEDOUR
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