Can we integrate SMS in Adobe when external vendor is offering rest API's.?

Question

Team,

One of our customer is trying to implement the integration of sms from Adobe Campaign Classic where the choosen vendor has provided REST API's for integration.We are not sure if the integration is possible.We are not finding any documentation regarding the integration with Rest API's.We are able to communicate vis Java scripts to the external vendor and are able to do synchronous calls.But the big question is how to make the configuration settings at Adobe side.Any help will be highly appreciated.

Thanks & Regards,

Praveen

Milan_Vucetic · Accepted Answer

Hi @pmatsa1

of course it is posible. All you need is to create custom javascript connector which will handle this REST communitation. Finaly, you will create new external account (which calls this javascript connector) and set it in the SMS delivery. Anyway, this must be written by people who understand the process (AC developers or external consultant companies).

Regards,

Milan

DavidKangni · Answer

Hi Praveen,

You'll need to create and implement a new delivery connector.

Here are the two different possible implementations for a connector:

as an external Web Service, that ACC calls through SOAP
as a JavaScript package implemented within ACC itself

Each method has benefits and drawbacks.

Thanks,

David

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