Can I update data on Adobe Campaign from an ACC landing page form?

Question

Hello guys!

I would like to know if it is possible to update data from recipients if they fill an Adobe Campaign generated form. This is because I would like to send to my profiles an email with a link to a form, so they could update their information, and I'd like that information to be updated automatically on a List in Adobe Campaign.

I would appreciate your help in order to plan some campaigns.

Thank you very much in advance!

Anita_punmiya · Accepted Answer

Hi @andregonzalez

You can update the Adobe campaign DB with the help of landing pages.

Use xtk.session.Write function in JS activity for the data fields to be updated upon form submission .

Refer this link : https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/web-application-java-script/qaq-p/357368

Thanks.

CedricRey · Answer

Hi @andregonzalez ,

You can absolutely updates through the web forms. This is one of their main purposes.

But the real question is about security !

Of course, the datas MUST be secured and impossible to guess outside the platform. For this purpose, ACC offer encrypt mecanism. By this way, you encrypt the recipient id in the sent message, "impossible" to decrypt externally (because it uses internal key). When recipient click the link, the plateform decrypt the id with the built-in functionnality and retrives the recipient's informations. At this point, you can add forms, and finally a save activity in the web form workflow.

Cedric

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