Can I change Waves qty once the Delivery has started? | Community
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montezh2001
Level 4
October 13, 2023
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Can I change Waves qty once the Delivery has started?

  • October 13, 2023
  • 2 replies
  • 787 views

Hello, 

 

I created a delivery using the wave function. The delivery has started, but I need to change 3 waves. Is there a way to do this without the process of stopping the delivery, removing previously sent records, and starting the delivery over again?

 

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Best answer by DavidKangni

Hi @montezh2001 ,

 

Once a delivery is started, you cannot modify it. Only option is to stop it , then update it with your new requirements and adjust your targeting to remove recipients who received.

 

Thanks,

David

2 replies

Marcel_Szimonisz
Community Advisor
Marcel_SzimoniszCommunity Advisor
Community Advisor
October 14, 2023

Hell @montezh2001,

I think you won't be able to change that setting. you can try to mass update selected lines and change it but might not be taken in to consideration.
You can stop it and create new one where you remove those who already got the email and set your waves as needed 

or
You can maybe manually pause it and upause to kind of manually create waves 🙂

Marcel Szimonisz

MarTech Consultant
for more tips visit my blog
https://www.martechnotes.com/

    DavidKangni
    Community Advisor
    DavidKangniCommunity AdvisorAccepted solution
    Community Advisor
    October 16, 2023

    Hi @montezh2001 ,

     

    Once a delivery is started, you cannot modify it. Only option is to stop it , then update it with your new requirements and adjust your targeting to remove recipients who received.

     

    Thanks,

    David

    David Kangni
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