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Michael_Soprano
Level 10
May 13, 2024
Pergunta

Campaign V8 - Target recommendations using rawbox

Based on this documentation - https://experienceleague.adobe.com/en/docs/target/using/recommendations/recommendations-faq/integrating-recs-email#rawbox

I created campaign in Target:

Then I inserted dynamic image in Campaign like this:

 

Why it does not work? Did I omit something?

 

Thanks

 

Este tópico foi fechado para respostas.

3 Respostas

Manoj_Kumar
Community Advisor
Community Advisor
May 14, 2024

Hello @michael_soprano If someone does not qualify for the recommendation then the backup/default recommendation will be visible.

 

Looking at the screenshot, it seems you have disabled the backup recommendations.

 

Try adding a fallback recommendations and it should work.

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Manoj  | https://themartech.pro
Michael_Soprano
Level 10
May 15, 2024

I did not work. Could you double check if I make it right?

1. Create property for email in administration 

2. Create reco in that email property

3. Create reco in a given location

 

4. In campaign - put the rawbox and property 

 

What do you think? 

 

Thanks 

Mike

 

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Sukrity_Wadhwa
Level 4
June 13, 2024

Hi @_manoj_kumar_,

Can you please further help @michael_soprano here?

Thanks!

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Sukrity Wadhwa