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Campaign Installation

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Hi,

I have installed the Adobe campaign classic. But when i try to send delivery, it goes to pending state.
Also in the monitoring tab, i can see that my mta and Inmail in red says (missing process)

Thanks,
Pavan

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Craig_ThonisAccepted solution

Adobe Employee

Hi Pavan,

It looks like the MTA needs to be configured. I'd recommend going through the documentation below:

https://docs.adobe.com/content/help/en/campaign-classic/using/installing-campaign-classic/architecture-and-hosting-models/general-architecture.html

I'd point you to the specific install but I your server OS wasn't listed. Additionally I'd recommend reviewing the additional configurations section which goes through how to configure the MTAs.

ManojK_Epsilon

Level 2

Hello @bhatpavan

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ManojK_Epsilon

Level 2

Hello @bhatpavan, Have you configured the MTA and dnsConfig in the instance config file?

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Craig_Thonis

Accepted solution

Adobe Employee

Hi Pavan,

It looks like the MTA needs to be configured. I'd recommend going through the documentation below:

https://docs.adobe.com/content/help/en/campaign-classic/using/installing-campaign-classic/architecture-and-hosting-models/general-architecture.html

I'd point you to the specific install but I your server OS wasn't listed. Additionally I'd recommend reviewing the additional configurations section which goes through how to configure the MTAs.

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