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Best answer by Craig_Thonis

Hi jk,

 

Please take a look at the Campaign documentation below, which covers fatigue rules:

 

https://experienceleague.adobe.com/docs/campaign-classic/using/orchestrating-campaigns/campaign-optimization/pressure-rules.html?lang=en

 

2 replies

LakshmiPravallika
Community Advisor
LakshmiPravallikaCommunity Advisor
Community Advisor
November 29, 2023

Hi @jkkkkkkkkkkkkkkkkk ,

 

Yes, there are limits based on MX Configurations in Classic Campaign. PFA the documentation link

 

https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/additional-configurations/email-deliverability.html?lang=en#mx-configuration

 

https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/deliverability-management/deliverability-faq.html?lang=en#:~:text=In%20Adobe%20Campaign%2C%20there%20is%20a%20configuration%20regarding,and%20not%20the%20number%20of%20emails%20actually%20sent.

 

Regards,

Pravallika.

J
jkkkkkkkkkkkkkkkkkAuthor
Level 2
November 29, 2023

Hey @lakshmipravallika 
Thanks but I would like to do a capping on channels, e.g. mails, apppushes and others. To me the documentation doesn't work for that topic. Could you help? 

LakshmiPravallika
Community Advisor
LakshmiPravallikaCommunity Advisor
Community Advisor
November 29, 2023

Hi @jkkkkkkkkkkkkkkkkk ,

 

You can limit for each channel by creating a Capacity Type Typology rules for each channel and add it in your Delivery properties.

 

Documentation for creating Capacity type Typology rules is shared below:

 

https://experienceleague.adobe.com/docs/campaign-classic/using/orchestrating-campaigns/campaign-optimization/consistency-rules.html?lang=en#controlling-capacity

 

Regards,

Pravallika.

    Craig_Thonis
    Adobe Employee
    Craig_ThonisAdobe EmployeeAccepted solution
    Adobe Employee
    November 29, 2023

    Hi jk,

     

    Please take a look at the Campaign documentation below, which covers fatigue rules:

     

    https://experienceleague.adobe.com/docs/campaign-classic/using/orchestrating-campaigns/campaign-optimization/pressure-rules.html?lang=en

     

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