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Level 2
Apr 12, 2018 4:13 PM UTC
Solved

Applying Message Arbitration on AEM based mails.

Hello

I have been struggling for a while; i have created two deliveries and created a pressure rule to calculate the weight of these deliveries based on the label.

However; on each execution both are run. The log of the deivery says that a contact date is not set. I have picked the below option for my AEM based synchroized templates.

The typology rule is like below;

What i notice that the scheduling goes back to no contact date automatically when i reopen the delivery. What am i missing?

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florentlb
florentlbAccepted solution
Level 10
Apr 19, 2018 3:34 PM UTC

Hi,

I have seen recent internal threads about similar issues on arbitration, with some fixes planned for the Autumn release in a few months.

I'd advise to get in touch with our support team to check if this is the same issue or something different.

Florent

3 replies

florentlb
florentlbAccepted solution
Level 10
Apr 19, 2018 3:34 PM UTC

Hi,

I have seen recent internal threads about similar issues on arbitration, with some fixes planned for the Autumn release in a few months.

I'd advise to get in touch with our support team to check if this is the same issue or something different.

Florent

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florentlb
Level 10
May 15, 2018 6:47 AM UTC

Hi,

Did you hear anything from support?

Let us know,

Florent

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Level 2
May 15, 2018 12:05 PM UTC

No luck

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