AEM to Adobe Campaign internal JS library error

Forum|Forum|4 years ago
September 7, 2021
1 reply
1121 views

Hello All,

I have come across this error when having integrated AEM to Adobe Campaign

Cannot parse XTK Date+Time 'undefined': not a valid XTK value

When I look up the file on the server this is basically the web app libraries (jquery, ...)

I can actually get the list of templates from AEM when playing with the filter

Thank you very much for any hint,

Marcel

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Best answer by Manoj_Kumar

Hello @marcel_szimonisz

According to this page. There is some outdated Adobe campaign information on AEM instance.

Solve this issue by removing all campaign integration configurations that are on AEM and rebuilding them. Then, create a new template.

Manoj_Kumar

Accepted solution

Community Advisor

Hello @marcel_szimonisz

According to this page. There is some outdated Adobe campaign information on AEM instance.

Solve this issue by removing all campaign integration configurations that are on AEM and rebuilding them. Then, create a new template.

Manoj | https://themartech.pro

Marcel_Szimonisz

Author

Community Advisor

Ou you are right. I should have just google it. Anyway lets see

If you get a ‘Cannot parse XTK Date+Time ‘undefined’’ error

After clicking Synchronize, you get an error that a script on the pages has occured: Cannot parse XTK Date+Time ‘undefined’: not a valid XTK value.

This happens if there is still outdated Adobe Campaign information on the AEM instance. Solve this issue by removing all campaign integration configurations that are on AEM and rebuilding them. Then, create a new template.

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