"AEM content not approved" error in ACC | Community
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PrasannaMo
PrasannaMo
Level 2
August 1, 2024
Question

"AEM content not approved" error in ACC

  • August 1, 2024
  • 1 reply
  • 423 views

Dear Campaign Community.

 

I have started facing this issue with ALL of my emails after the email contents from AEM-Author end have been indexed. Earlier the indexing run, by the AEM developers team, the same email was showing as Approved.

 

Could you please suggest the exact steps in executing the Workflow from AEM's end.

There are 2 workflows - Approve from Campaign and Publish for Campaign. And then comes the publishing.

 

Please help.

 

KR,

Prasanna

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1 reply

PrasannaMo
PrasannaMoAuthor
Level 2
September 16, 2024

I was able to fix this issue myself.

When I try to open an email, there happens an API call from ACC to AEM = > /content/campaigns/.....campaign.content.json which was returning a JSON hainvg key "approved" : false even though the respective content was approved.

After further deep investigation by debugging the servlet in my codebase, I got to know it was because of incorrect configuration at ACC end.

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