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carloss80342886
Level 2
Aug 15, 2019 10:57 PM UTC
Solved

Adobe Message Center Retries

Does anyone know where in Campaign's database I can find how many times an email sent from Message Center was retried before it was successfully sent?    

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    Venu_Reddy
    Venu_ReddyAccepted solution
    Level 6
    Aug 19, 2019 7:46 AM UTC

    Hi carloss80342886​,

    You can find the number of occurrences/@count for the delivery in the schema nms:broadLogRcp and check under Message(msg) which is having 1:N relationship.

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    4 replies

    kapilKochar
    kapilKochar
    Level 6
    Aug 16, 2019 3:12 AM UTC

    Hi ,

    Under Admin->Production->Message Center -> Default ->Deliveries

    On first look, we have all the deliveries send out using Message Center. Schema name is same nms:delivery . I think @retryCount column must be having the details you looking for.  Do let me know if this works for you.

    Thanks,

    Kapil

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      carloss80342886Author
      Level 2
      Aug 16, 2019 3:49 PM UTC

      Thanks, Kapil.   I had checked that field thinking the same, but doesn't look like it's getting populated in our instance.  Figured it may be recorded in another table

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      carloss80342886Author
      Level 2
      Aug 16, 2019 3:51 PM UTC

      I had also checked the @retry field in the eventHisto table, but that's always set to 0 as well

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      Venu_Reddy
      Venu_ReddyAccepted solution
      Level 6
      Aug 19, 2019 7:46 AM UTC

      Hi carloss80342886​,

      You can find the number of occurrences/@count for the delivery in the schema nms:broadLogRcp and check under Message(msg) which is having 1:N relationship.

      Translate
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