adobe campaign workflow stuck

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I have started the workflow for the campaign OP1110 as usual. But it doesnt start. all Buttons are grey, so i cant stop or pause it.

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A

ankitkocharAccepted solution

Level 2

You can try right click on workflow --> Action --> Unconditional Stop, which will basically kill the workflow process.
However, I think it would be good to analyse logs before doing so both from audit log (journal logs) and also runwf.log on the application server (if you are running a on - premise instance)

Regards,
Ankit

asish_kumarp599

Level 4

Can you please share here the workflow log?

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A

ankitkocharAccepted solution

Level 2

You can try right click on workflow --> Action --> Unconditional Stop, which will basically kill the workflow process.
However, I think it would be good to analyse logs before doing so both from audit log (journal logs) and also runwf.log on the application server (if you are running a on - premise instance)

Regards,
Ankit

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seemak19887037Author

Level 2

thanks ankit, its really helpfull

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