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Maliha27
Level 2
October 5, 2020
Solved

Adobe Campaign - Web Approval Webpage Not Loading

  • October 5, 2020
  • 1 reply
  • 980 views

Description of Issue: Adobe Campaign Classic - Web Approval Not Loading

When an approver is assigned and a campaign is executed, the approver receives an email with a link to the Adobe web browser to approve the delivery. The link takes user to a page that never loads (tried in Internet Explorer and Google chrome).

 

 

 

Thanks,

Maliha

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Best answer by Jonathon_wodnicki

Hi,

 

Set the external-facing instance URL in the deployment wizard.

I.e. instead of using http://localhost for external-facing URL, use https://<instance hostname>

 

Thanks,

-Jon

1 reply

Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity AdvisorAccepted solution
Community Advisor
October 7, 2020

Hi,

 

Set the external-facing instance URL in the deployment wizard.

I.e. instead of using http://localhost for external-facing URL, use https://<instance hostname>

 

Thanks,

-Jon

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