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Maliha27
Level 2
Oct 5, 2020 2:27 PM UTC
Solved

Adobe Campaign - Web Approval Webpage Not Loading

Description of Issue: Adobe Campaign Classic - Web Approval Not Loading

When an approver is assigned and a campaign is executed, the approver receives an email with a link to the Adobe web browser to approve the delivery. The link takes user to a page that never loads (tried in Internet Explorer and Google chrome).

 

 

 

Thanks,

Maliha

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Jonathon_wodnicki
Jonathon_wodnickiAccepted solution
Community Advisor
Oct 7, 2020 10:26 PM UTC

Hi,

 

Set the external-facing instance URL in the deployment wizard.

I.e. instead of using http://localhost for external-facing URL, use https://<instance hostname>

 

Thanks,

-Jon

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1 reply

Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity AdvisorAccepted solution
Community Advisor
Oct 7, 2020 10:26 PM UTC

Hi,

 

Set the external-facing instance URL in the deployment wizard.

I.e. instead of using http://localhost for external-facing URL, use https://<instance hostname>

 

Thanks,

-Jon

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