Adobe Campaign Offers Typology Rules

Question

Hi Team,

We are trying to implement platform level rules, such as if the recipient has redeemed an offer based on the eligibility rule set, the customer should not be able to see the offer back again.

So, we want to achieve this by implementing the offer typology rules, so we are trying to build the logic in the rule. But not able to understand the full definition of each specifics of the rules. Like

Unsure of how to combine the above the all and make the rule work. We checked in the documentation provided by Adobe but the doc is not descriptive enough.

Kindly let me know for any help on this.

@adhiyan @brownc @jyoti_yadav

SaishGa · Accepted Answer

Hi @adithyacs86 ,

The sliding period is the entire period for which you are typology is valid. Once this period is crossed the rule will not be valid.

For example if you don't want to show the same offer to the customer if the customer already accepts the offer in last 365 days then you use the following values:

Sliding period (period considered) 365d

Max no of propositions (Quantity): 1

Propositions to count :

Offers - Only the offer being presented

Proposition Status: Accepted Propositions

Limit propositions: (Add query)- Status equal to Accepted.

Hope this helps.

Regards,

Sg

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