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Level 10
September 12, 2020
Solved

Adobe Campaign: Inbound and Outbound? How?

Hi all,

Does Adobe Campaign support both Inbound and Outbound Campaigns? How?

Outbound is a normal Campaign we send out I think.

How does it support Inbound Campaigns? By Subscriptions?

Thanks,

Rama.

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DhaneshSh2Accepted solution
Level 3
September 13, 2020

Hi Rama,
Assuming that you have a doubt about the interaction/ offer management module on how does it works with inbound channels.

Below are some documentation link which might help

Inbound channels:
https://docs.adobe.com/content/help/en/campaign-classic/using/managing-offers/unitary-interactions/about-inbound-channels.html

 

Creating and sending offers on Inbound channels:
https://docs.adobe.com/content/help/en/campaign-classic/using/managing-offers/case-study/offers-on-an-inbound-channel.html

 

Thanks,

Dhanesh

 

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1 reply

DhaneshSh2Accepted solution
Level 3
September 13, 2020

Hi Rama,
Assuming that you have a doubt about the interaction/ offer management module on how does it works with inbound channels.

Below are some documentation link which might help

Inbound channels:
https://docs.adobe.com/content/help/en/campaign-classic/using/managing-offers/unitary-interactions/about-inbound-channels.html

 

Creating and sending offers on Inbound channels:
https://docs.adobe.com/content/help/en/campaign-classic/using/managing-offers/case-study/offers-on-an-inbound-channel.html

 

Thanks,

Dhanesh

 

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