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TobeyDallas
TobeyDallas
July 30, 2019
Solved

Adobe Campaign Classic - URL contains character codes

  • July 30, 2019
  • 2 replies
  • 3344 views

Hello.

I have an unsubscribe URL that links to an outside application.  The URL is sending the email address as "address%40domain.com" and the application is expecting the actual @ sign in the email address.  Is there a way to get Adobe to include this in the link instead of the code?  Of course this content is dynamic using <%= recipient.email %>.  Thanks.

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    Best answer by Jean-Serge_Biro

    Hi Toby,

    It is because you don't use the escapeUrl function, which is mandatory.

    But please, consider that it is not safe at all to expose in clear the recipient.email to the web, think to hackers exploits and spammers...


    So you should either use an encrypted/hashed email (by using SHA256), or better, do as factory unsubscribe personalisation blocks do, using the

    <%= escapeUrl(recipient.cryptedId)%>

    or the equivalent:

    <%= escapeUrl(reversibleCrypt(recipient.id)) %>

    So Adobe Campaign does the link and it is security safe.

    Regards
    J-Serge

    2 replies

    geoffreyl240454
    geoffreyl240454
    Level 3
    August 8, 2019

    Hello TobeyDallas​,

    Could you please tell me how your unsubscribe link is built into the delivery?

    Indeed, I have the @ character in the code when I include <%= recipient.email %> so I don't understand why you have a "%40" instead of the @.

    Thanks,

    Geoffrey.

      Jean-Serge_Biro
      Jean-Serge_BiroAccepted solution
      Level 10
      August 8, 2019

      Hi Toby,

      It is because you don't use the escapeUrl function, which is mandatory.

      But please, consider that it is not safe at all to expose in clear the recipient.email to the web, think to hackers exploits and spammers...


      So you should either use an encrypted/hashed email (by using SHA256), or better, do as factory unsubscribe personalisation blocks do, using the

      <%= escapeUrl(recipient.cryptedId)%>

      or the equivalent:

      <%= escapeUrl(reversibleCrypt(recipient.id)) %>

      So Adobe Campaign does the link and it is security safe.

      Regards
      J-Serge

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