Skip to main content
KotiSyamala
KotiSyamala
Level 5
Mar 25, 2022 7:53 PM UTC
Solved

Adobe Campaign Classic unsubscription webApp unable to set utf-8 charset

Hi Team,

we are unable to set Adobe campaign classic unsubscription webApp charset to utf-8 and special chars are displaying as junk chars. 

 

We are facing the end page activity of the Unsubscription webApp.

 

Any suggestions would be helpful.

 

Thanks,

Koti

#adobecampaignclassic #webapps

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Marcel_Szimonisz
Marcel_SzimoniszAccepted solution
Community Advisor
Mar 30, 2022 8:22 AM UTC

Hello @kotisyamala ,

can you also make sure the page code you are adding is in utf-8?

Also it happened to me in some version (not happening on 9282) that if you use page activity where you can paste your own code.. and use a lot of JavaScript somehow when you reopen the page and save it it will scramble your entire code. So it only works when you open page paste your code that is UTF-8 and save it.

View in thread

4 replies

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity Advisor
Community Advisor
Mar 29, 2022 3:23 AM UTC

Hello @kotisyamala 

 

You will have to replace the special characters with the HTML code.

For eg & can be replaced with &

Similarly you will to identify the HTML replacement of your characters.

Translate
Manoj  | https://themartech.pro
    Marcel_Szimonisz
    Community Advisor
    Marcel_SzimoniszCommunity AdvisorAccepted solution
    Community Advisor
    Mar 30, 2022 8:22 AM UTC

    Hello @kotisyamala ,

    can you also make sure the page code you are adding is in utf-8?

    Also it happened to me in some version (not happening on 9282) that if you use page activity where you can paste your own code.. and use a lot of JavaScript somehow when you reopen the page and save it it will scramble your entire code. So it only works when you open page paste your code that is UTF-8 and save it.

    Translate
      KotiSyamala
      KotiSyamalaAuthor
      Level 5
      Apr 13, 2022 4:55 PM UTC

      Thanks for your quick response @marcel_szimonisz @_manoj_kumar_ 

      We are reading the data from the custom schema and displaying it on the page

       

      On JS we are querying xtk.queryDef.create() and the response we are diaplying on the page <%=ctx.customSchemaFields.@content%>

       

      JS Activity (reads content value sets to ctx.customSchemaFields) -- > Page displays Fine <%=ctx.customSchemaFields.@content%> --> End page but dispalys junk values <%=ctx.customSchemaFields.@content%>

       

      but still, it renders as junk chars © 2022 instead of © 2022

      Translate
        Sukrity_Wadhwa
        Sukrity_Wadhwa
        Level 4
        Jul 12, 2022 5:36 AM UTC

        Hi @kotisyamala,

        Were you able to resolve this query or do you still need more help here? Do let us know.

        Thanks!

        Translate
        Sukrity Wadhwa
        Terms & ConditionsAccessibility statement

        Loading footer...