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Sep 11, 2019 3:31 PM UTC
Solved

Adobe Campaign Classic - Analytics Integration

Hi

As part of the Adobe campaign Classic and Adobe Analytics integration documented here --> Adobe Analytics Data Connector

have completed all the configs on both the products, I see an error when ACC tries to send the metrics to AA.  What does the "active integration code" mean?

09/11/2019 4:00:38 AM js22 SCR-160012 JavaScript: error while evaluating script 'webAnalyticsSendMetrics/js22'.

09/11/2019 4:00:38 AM js22 An error occurred: This method requires that you specify an active integration code.

09/11/2019 4:00:38 AM js22 INT-150012 The HTTP query returned a 'Internal Server Error' type error (500)

09/11/2019 4:00:35 AM js22 Sending of campaign attributes.

09/11/2019 4:00:35 AM query 3 record(s) selected for the query 'Result' (step 'Delta calculation')

09/11/2019 4:00:35 AM query Executing query 'Result' (step 'Delta calculation')

09/11/2019 4:00:35 AM Posting an event on activity 'signal' (operator 'Admin (Nagendra)')

09/11/2019 4:00:35 AM Workflow 'webAnalyticsSendMetrics' is being run

09/11/2019 4:00:22 AM jsx Sending of tracking indicators for account gulfpower_acc_dev.

09/11/2019 4:00:16 AM jsx Download of integration details: gulfpower_acc_dev(d608ef543fd07b7b5f34dadc4650622c)

09/11/2019 4:00:15 AM Workflow 'webAnalyticsSendMetrics' is being run

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DavidKangni
DavidKangniAccepted solution
Adobe Champion and Community Advisor
Sep 13, 2019 5:08 PM UTC

Hi Nagendra,

Looks like one of your external account is not existing. You may disabled it and retry to send metrics.

Thanks

David

David Kangni

6 replies

kapilKochar
Level 6
Sep 12, 2019 12:06 AM UTC

Hi Nagendra,

Can you please check the value of [webAnalyticsParams/integrationDetails/@integrationCode] under nms:extAccount . The account which you are using for this .

Thanks,

Kapil

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Sep 12, 2019 3:28 AM UTC

I see the integration code. How do we ensure this is active? The one on Analytics is "gpmetricspush" ext account.

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DavidKangni
Adobe Champion and Community Advisor
DavidKangniAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
Sep 13, 2019 5:08 PM UTC

Hi Nagendra,

Looks like one of your external account is not existing. You may disabled it and retry to send metrics.

Thanks

David

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David Kangni
Sep 16, 2019 7:54 AM UTC

This helped davidk23955130​ Thank you. I dont see any errors now. But guess there is a different issue with tracking wflow.

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kapilKochar
Level 6
Sep 18, 2019 10:57 PM UTC

You should marked David answer as correct one.

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pablo_rosero1
Level 9
Sep 18, 2019 11:19 PM UTC

Done  

Thanks!

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