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david--garcia
david--garcia
Level 10
Dec 17, 2020 11:50 AM UTC
Solved

ACC - subscription services with custom recipient schema

Hi All,

I created a custom recipient schema and used target mappings to make the records contactable.

How do I now subscribe these custom recipients to subscriptions/services? as the subscription only looks up the recipient schema.

 

@florentlb 

@florian_courgey 

@jean-serge_biro 

@davidkangni 

@jonathon_wodnicki 

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DavidKangni
DavidKangniAccepted solution
Adobe Champion and Community Advisor
Dec 18, 2020 2:33 PM UTC

Hi David,

 

OOTB, You cannot use the standard Services and Subscriptions offered in the product.

That being said, you can have a workaround by creating your custom tables or you can try to link your custom recipient tables to the following tables subscription, service and subHisto.

 

Thanks,

David

David Kangni
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6 replies

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity Advisor
Community Advisor
Dec 18, 2020 7:46 AM UTC

Hello @david--garcia ,

 

I have not tried it bu you can try to link the custom recipient table with the visitor subscription schema and subscribe them to a visitor subscription.

 

Thank,

Manoj

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Manoj  | https://themartech.pro
    DavidKangni
    Adobe Champion and Community Advisor
    DavidKangniAdobe Champion and Community AdvisorAccepted solution
    Adobe Champion and Community Advisor
    Dec 18, 2020 2:33 PM UTC

    Hi David,

     

    OOTB, You cannot use the standard Services and Subscriptions offered in the product.

    That being said, you can have a workaround by creating your custom tables or you can try to link your custom recipient tables to the following tables subscription, service and subHisto.

     

    Thanks,

    David

    Translate
    David Kangni
      Sukrity_Wadhwa
      Sukrity_Wadhwa
      Level 4
      Dec 22, 2020 7:36 AM UTC

      Hi @david--garcia,

      Was any of the given solutions helpful to resolve your query? Do let us know.

      Thanks!

      Translate
      Sukrity Wadhwa
      kapilKochar
      kapilKochar
      Level 6
      Jun 15, 2022 8:13 AM UTC

      Hi All,

       

      I am facing similar issue and wanted to check what are the best practice while implementing this with OOB schema and creating links with subscription. Is there any other way for the same?

      @jonathon_wodnicki 

       

      Thanks,

      Kapil

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      kapilKochar
      kapilKochar
      Level 6
      Jun 29, 2022 5:08 PM UTC

      Hi @davidkangni , Have you implement this before? What are the main challenges? 

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      DavidKangni
      Adobe Champion and Community Advisor
      DavidKangniAdobe Champion and Community Advisor
      Adobe Champion and Community Advisor
      Jun 30, 2022 6:05 PM UTC

      @kapilkochar 

      Didn 't have the chance to test but here is what I will do if I have this issue

      • create my custom schema and target mapping
      • create my custom subscriptions schema by using the OOTB subscriptions schema as model
      • create custom subscriptions target mapping and use link data instead of target dimension directly

      Hope this help

      Thanks,

      David

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      David Kangni
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