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Sachima-Sama
October 27, 2021
Solved

ACC display contents of sub-folders not working

  • October 27, 2021
  • 2 replies
  • 1085 views

Hi,  I don't know what happend, the content of any subfolder are not displaying, when I try click on the "display contents of sub-folders" button, it displays a "loading details..." message for a sec, then nothing happens.

 

I have tried to using another PC and network, switch to different ACC instances, use another user/ change user access rights, clean local cache, delete the console and configuration files then reinstall, but nothing changes.

can anyone help?

 

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    Best answer by Jyoti_Yadav

    Hi @sachima-sama ,

     

    You need to click on below highlighted button.

    Thanks,

    Jyoti

     

     

    2 replies

    Jyoti_Yadav
    Jyoti_YadavAccepted solution
    Level 8
    October 28, 2021

    Hi @sachima-sama ,

     

    You need to click on below highlighted button.

    Thanks,

    Jyoti

     

     

      S
      Sachima-SamaAuthor
      October 29, 2021

      Thank you, work like a magic, problem gone.

       

        F
        fabiosurini
        Level 2
        March 21, 2024

        Hi 

        I've the same problem and even if I try to resize using the buttons that are highlighted I keep seeing only the folder header with no content and the first item of the list.

         

        May it depend on the client version?

        Fabio

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