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MLong1427
Level 2
November 12, 2020
Respondido

A/B Testing Wait Activity Issue

  • November 12, 2020
  • 4 respostas
  • 2424 Visualizações

Hello,

 

I am using the script from the A/B documentation however when I run the workflow the wait activity doesn't actually wait.  Once I approve the A and B test email templates from the dashboard the wait activity doesn't wait and the java selects the winner before an email is opened/clicked.  I ran a test in two different workflows under the same campaign, could that be the issue since they share a dashboard?

Este tópico foi fechado para respostas.
Melhor resposta por MLong1427
Hi David, I ended up removing the approval's from the properties tab on each delivery and that appeared to take care of the issue. I think there could be a potential bug once deliveries are approved that a wait activity is negated

4 Respostas

DavidKangni
Adobe Champion and Community Advisor
DavidKangniAdobe Champion and Community Advisor
Adobe Champion and Community Advisor
November 12, 2020

Hi,

 

Did you configure the wait accordingly? Make sure you save it and restart your workflow.

 

Thanks,

David

David Kangni
MLong1427Autor
Level 2
November 12, 2020

Hi David,

 

I have it set for 3h and then after the templates for the A/B test are approved in the dashboard, the wait activity just doesn't wait.  Do I need to configure it for minutes or is 'h' the wrong use for hours?

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