Adobe Workfront General

Hi,I created an Hours Report to collect hours from different projects and users. However, the report is not capturing all hours from the parent tasks. I need it to include hours registered in both child tasks and parent tasks, since many users log their time directly to parent tasks. Could you help me identify what might be missing in this report? Looking for your expertise and suggestion. Regards 

Hi All,a calculated custom field of mine is behaving like a bad boy. Can someone please help me with taming it? : )I have a form that is attached both to the Task and Issue objects.The form contains a calculated field (called ObjcodeDebugCombined) that is meant to flag up if certain settings on the Task/Issue record are not aligned to the expectations, i.e.:On a Task: the Task Constraint is not "Fixed Dates" OR the Duration Type is not "Simple"On an Issue: the Issue type is not "Request"Here's the calculation:IF(($$OBJCODE="TASK"&&({durationType}!="S"||{taskConstraint}!="FIXT"))||($$OBJCODE="OPTASK"&&{opTaskType}!="REQ"),"failed","") The problem is that this field is not recalculated when it should be. More precisely:When a Task/Issue record is created (with the custom form attached), the field is calculated correctly.When another custom field is updated on the Task/Issue record, it (ObjcodeDebugCombined) is recalculated properly.When a native field (e.g.

Workfront proof now opens in a new tab versus having the close window button and returning the project. Is this always going to happen or will this be fixed so you can return to the previous window with the close button? 

Can we set the format of a date field(standard or custom or Calc date field) to YYYY-MM-DDThh:mm:ss.fffZ on a report using advanced text mode? I see only below field formats available under advanced options. The one I am looking for is not available by default.  Can someone please advise on this?Currently we are trying this on a report the normal way, later we want to integrate AEM with Workfront to auto-populate this field from AEM. will there be any issue or impact later with this integration on this field formats? TIA! 

It would be nice to see all my open proofs and what state they are in (like who opened/commented/approved) from the home dashboard without having to go into every project via multiple clicks to get there. I am usually the proof owner and sometimes it's hard with all the emails to keep track of which proofs I can move on. Is this a thing? Either for the home page or somewhere else? I'm not an admin so i don't have any access to make big changes or pull reports and such. I guess if y'all have a solution that requires an admin to pull I may be able to get one to help me. Open to any/all suggestions!

I attended the Workfront Skills Exchange virtual event and noticed during a demo, the home dashboard looked different from what I see when I log in. Is this a beta version or do we need to upgrade? Is this Workfront Fusion home dashboard? I've attached a screenshot for reference. Thanks!

I am trying to create a task report that will filter out all tasks under a program where only 1 person is assigned. Is there an easy way to do this?   Ideally, I would like to create a report that shows the user's role for each person assigned, but I believe Workfront is only able to show the role for the primary assignee. 

Does anyone know which of the new access levels allows a user to generate a proof? I ask because Standard, Light and Contributor all have "Edit" access to documents per this overview: https://experienceleague.adobe.com/en/docs/workfront/using/administration-and-setup/add-users/access-levels/access-level-overview Does Edit access permit Light and Contributor users to generate proofs?  Thanks! 

We've got copywriters spread across several teams and are trying to get a feel for the workload distribution.  For some, each copywriting request is contained in its own project that is owned by the copywriter.  In others there are copywriting tasks included as part of other projects.  So the report we need is a count of all projects that have at least one task owned by a copywriter, grouped by copywriter.  I'm just diving in to Workfront reporting and am have a lot to learn!  Any help the community can provide will be most appreciated.

Hello! I am wondering if there is a setting to allow members of the team to edit custom form fields in the backlog view. I have set up the view to include custom fields and need them to be able to update from the backlog view. I am able to do it as an admin, but my planners are not able. They have to open the issue, open the custom form and edit.

I am trying to download a Print Summary in PDF format with an Issue details, but need to upgrade the generic format and have the possibility to customize it in future. Is there a possibility to:1. To export only certain fields from different sections of Issue Details tab (but not all of them when selecting a specific section)?2. Eliminate Workfront water sign from the PDF document?3. Manage the layout and order of the fields displayed in the PDF document? Eliminate blank space between fields?4. Export the status field with the custom label status, not the system one? (For instance, my custom status is "Pending review", but the system status associated with it is "On Hold". I need exactly "Pending review" to be displayed within the print summary) Thank you in advance!

I have a new user who has been added to the Workfront platform, but it says Unregistered next to his name. I don't see how to Register the new user.

Hi, I've set up a 'request' approval process that triggers on a status change of a request The approval goes to a 'role' - and there is only 1 person who performs that role. The probelm is - that person doesn't get an email alert about their approval being needed.They DO get a notification. I can't see anything in email settings - both under system/Email/Notifications  or the users personal notification settings that could be blocking this. Can anyone help ? Thanks  

Hi community,We upload zip files containing several separate .jpegs and create one combined proof. Does anyone know of a way to report on the number of images used in each proof please?My overall aim is to count these at Project level.ThanksMatt

Hello, Some users in my organization have reported that they are no longer receiving email reminders to submit their timesheets. Their accounts are linked to a timesheet profile that is configured to send these reminders one day after the timesheet end date. I use the same timesheet profile and receive the reminders as expected.Is there a specific setting (maybe at group level) that might have disabled these notifications for them? To my knowledge, there is no setting as such. I reported this issue to Workfront support a month ago, but they have not identified the root cause.Timesheet profile:Notification settings:

I am trying to add a column to a task view that will display an icon (red flag) if a task cannot be started because it is outside of the task constraint. I cannot figure out how to text mode this into existence so I can reduce my user support tickets of "why isn't this task showing up on my worklist" by about a dozen per week.  Parameters:Display a red flag if all below are true- Task not complete- Task has a fixed start date & time due to task constraint (ie, must start on)- The current date & time is before the fixed start date & time on the task I would also love it if we could have it display a green flag if the opposite is true (task is not restricted by a fixed start date & time) but, would be very happy to have just the red flag.  We are currently using the flag icon for the native "can start" but, this doesn't factor in fixed dates, it's only really helpful for pending predecessors.

For those working with external clients/users that submit requests, what is your approach when it comes to the main Request area? My problem is that I can't remove filters from the main Requests area and the users can still see the names of Requests that have been submitted by anyone with access to the Request Queues that they have View access to. Ideally I would like to get away from creating a separate Request queue for each external user group, since in the end we may be creating a Request Queue for one person and it would make system management impossible (this is the solution that support has given me). I have thought about removing requests once they have been converted, but if a request doesn't get converted quickly enough there is still the possibility they will see it. Everything I have tried has still given them access to the list of Request names.  These external users will need to be Light users at least due to the approval limitations of Contributors. &

For the Q3 release of the new document proofing buttons will that change when using templates and advanced proofing as well?  Also, wondering where does the message that is added when you select changes require go? Who has access to view that? 

I'm trying to create a view or report that can give me a count of the number of issues logged to a task. The only native field available I see is for 'number of open issues'. I don't want to limit the count by status of the issue, I want to count all of them. Can I do this with a calculated field maybe? Thanks in advance!

Hi all,I'm using document approvals but struggling to get a report created that shows the approval status / pending approver. I also need a link that will either open the document (not the document details page) or if not, a link to the folder area. My link open the folder area, but just shows a grey space without folders or options.Here's the textmode for the link: Here's my report I need to populate. Thanks in advance! 

Hi, We have a field called Story Lead that appears on several custom forms. This field pulls from the regular user list to poulate. Can I create a custom field that would pull in JUST the last name of the person indicated as the Story lead? I have tried a variant of this:  {DE:Story Lead}.{name}. SUBSTRING({DE:Story Lead}.{name}, ADD(FIND({DE:Story Lead}.{name}, " ", -1), 1))But it keeps telling me that Name is incorrct in the string. Anyone have any thoughts? Thanks,Robin

We use Workfront timesheets and have holiday calendars defined via schedules.Is there a way to highlight or visually indicate holidays in the timesheet (e.g., greyed-out background, icon, tooltip, etc.)? If not, please let me know if there is any other way.Thanks in advance!

Hi Everyone, I've been diving into external lookup fields quite heavily in the last few days. Hoping to bridge the gap in situations that used to require Fusion to implement in a maintainable way. I've unfortunately hit some hard limitations on the feature and I wanted to document them to see if anyone has solved for these items.Yeah so far in external lookups using $$HOST (Data in your Workfront instance) I've ran into the following blockers:1. Muti-select inputs on a lookup preceding another lookup (dependent field) will output a string result (like other multi-selects) instead of an array to which individual selections on subsequent lookups or validators might not evaluate as "True" because of the format. (e.g. trying to match "California" to "California" works, but selecting California and Connecticut outputs "California,Connecticut" which fails validation.)2. Lookup fields cannot be the basis for display logic. This limits their usefulness as a "filter" field in a custom form

CONCAT(YEAR({DE:UKI - Campaign Start Date}), "/",CASE(MONTH({DE:UKI - Campaign Start Date}),"01","02","03","04","05","06","07","08","09","10","11","12"), "/", CASE(DAYOFMONTH({DE:UKI - Campaign Start Date}),"01","02","03","04","05","06","07","08","09","10","11","12","13","14","15","16","17","18","19","20","21","22","23","24","25","26","27","28","29","30","31"))The above is some code I have in place to change the format of a custom date and time field named 'UKI - Campaign Start Date'. The Calculated Date Field is working well but seems to round in the wrong direction when it comes to dates with midnight. A date entered of '28 Aug 2025 00:00' results in a generated date of '2025/08/27'. The dates seem to round down when a time of 00:00 is added. Is there a reason the date would round in either direction based on the code I have added? 

I created an approval process to be used on Issues.  When I assign it to someone, I get an email that the approver approved/denied the request but the person actually assigned to the request doesn't get anything.  Am I missing a notification setting or something else?  How can I get the information that it was approved/denied to the person assigned to the issue?  I also tried just adding a column to the Issues view but can't seem to find the right one that would filter in the response (blank if no response or approved/denied if there is a response).  Any help is greatly appreciated, thank you!