Adobe Workfront General

Hello ​@CynthiaBoon - I hope you're doing well. Could I please have the Workfront Planning recording from March 3rd? Thank you.

Hi Workfront SME’s- late last week, hundreds of very old proofs appeared in the My Approvals widget for several users in our Workfront instance (our Deputy CMO has 184 proofs from 2022 & on- the normal amount is 10). Did anyone experience a similar issue? We have had several instances of the My Approvals widget being out of sync with the Proofing module. This issue has happened to us 8 times since May 2025. I sent off a ticket to Adobe on Friday morning asking tech support to re-sync WF & the proofing module immediately, and I AM STILL WAITING for the re-sync to happen. Meanwhile, with hundreds of outdated proofs in the widget, it is causing confusion about what does or does not need to be reviewed, is causing delays on feedback & approvals, and is forcing people to create workarounds such as sending assets via email for approval, which could cause problems for us with internal audits in the future. 

In our organization, each business unit (BU) has its own portfolio. Within these portfolios, programs are organized and aligned to the respective BU. However, is there a solution for a program to span across multiple BUs—essentially, for a single program to be associated with more than one portfolio?

Hi everyone,Hoping someone can help me out here. I’ve been tasked to figure out how to create a multi-stage proofing workflow but if an approver in stage 1 rejects the proof, stage 2 and any subsequent stages will not be activated. I’ve tested this and it does not seem to work. In my stage 2, I’ve made sure to select “All decisions are Approved or Approved with changes on parent stage” in order to activate Stage 2. I had one approver reject and one approver approve in stage 1 and stage 2 was still activated. I had also tested using “All decisions are Approved on parent stage” to see if that would work but it did not. Stage 2 was still activated even when 1 approver rejects…. Any tips on what went wrong or how this should be set up differently? Any insights would be appreciated!Thanks!

I am trying to create a dashboard for a director who wants to see not only the info of those she manages, but also the ones below her. For example:Director manages A and B. A manages person 1 and person 2. B manages person 3 and person 4.The director wants to see info about A, B, as well as person 1, 2, 3, and 4.Right now, I am only able to see those she manages directly, using the User > Manager ID = $$USER.ID.I would also like this report to be use-able with other directors down the line.Is there a way to show in reports (both reports and calendar reports) not only her direct manages, but those below?It might be a common need so if there’s a plethora of existing resources for this, please let me know!Thank you!

Anybody know why a job from 2024 is showing up suddenly on my CMO’s approval list? To solve the mystery, I checked the filters in our Pending Approval Requests by Due Date report and would love to know how to exclude non-current proof versions.  Thank you!Jenny Williams

Is it possible to retain the original intra-project ID on a Request that has been routed to a Request queue?We have Requests that are intra-project Requests. These Requests route to a certain Request Queue. We want to find a way using a calculated field or use Fusion to determine the Project that this Request originated from. When we use a calculated field or use Fusion, the Project info for the Request is always showing the Request Queue that the Request has been routed to.Please advise.

Hi! I am trying to create a calendar that shows user’s open tasks (individual and group tasks).Users want to exclude tasks where they’ve selected “done with my part” even if the task is still open.Is there a way to filter for this in the calendar report?Thank you!

We require all projects to live within a Portfolio, but the My Projects Widget allows users to create a project from there and creates a project not associated with a Portfolio. We have shown our users where to add a Portfolio but it has not solved the issue.Is there any way todisable the ability to create a new project from that widget remove the My Projects widget from being used at allI know that we can choose which widgets are default on a layout template, but it looks like the user can still go into the list of widgets and add another one.Anyone else have this issue and find a solution?

Hi - I’m trying to create a report that lumps together project/task logged hours vs all other time. Our project and task time is under the preset hour type of general so I can’t use that to build the report. I basically want to see a pie chart with 1 color lumping project/task time together and the other color references all other logged hours (general, sick, corp meetings, etc).  Any ideas?

Is there a way in Workfront to have one report subscription e-mail contain more than one report?Thanks.Brent

I have multiple resources that have multiple roles within our organization.  The resources are setup with three separate roles within the user settings, but when I try to report on the actual or planned hours per each specific role, the report is only returning the primary role.  In addition, when assigning these users to the job role within the project, I am not getting a drop down list.  Has anyone run into this before and do you have any suggestions on accurate reporting per job role?Thanks!Sue

Hi,I’m trying to attach a template to the project, and when I’m doing it via Web interface it attaches template and all templates tasks. But when I’m using API, it assigns a template but doesn’t create tasks from the template. .../attask/api/v21.0/proj/{PROJECT_ID}/attachTemplate body -  {"templateID": "***"} I’ve tried a lot of variations for body, with "options": [], without, with "excludeTemplateTaskIDs": [] and without. Nothing helped. Is it possible to attach a template to the project and trigger template’s task creation?Thank you.

Need to create a calculated field to count child task of a specific taskExample under the task “asset”, we have a list of assets such as “banner”, “Video”, “Print” etc.

Hello! I'm trying to create a project report that shows actual duration of projects.  One column is pulling the template duration, but I also want to show in a separate column the duration the project ACTUALLY took. Taking the actual start date and add up the actual completion date and show what that duration is (keep in mind, we have our schedule set up not to include weekends and holidays so it's not as straightforward as adding the days between the two dates). This will then show me a comparison to what the project SHOULD have started vs when it did and then how long is actually took.  Ultimately, I want to show two things: 1) are our templates set up accurately for the duration needed and 2) we are allocating enough time, but our projects are starting too late; therefore we're always late getting them done. Warning: I do not understand text mode well at all. HA! 

We are about to embark on our Workfront Planning journey and just wanted to think about topics I would need to cover in training for the end user?  They will not be the ones creating workspaces and stuff like that so just wondering what all the training could entail on their end.Currently, I have the following topics:What is Workfront Planning? Create and managing view tables Importing information from a spreadsheet   

I’ve set up reports to show “counts as revenue” hours vs total recorded hours, but since we have not required employees to fill up their time sheets, a lot of them don’t record non-revenue hours. We can change that through training but in the meantime I would like to create a report that shows revenue hours vs total available hours. But when I’m trying to build the report,  don’t see any option for an “Available Hours” column. Do I need to do this in text mode? If so, how would that be parsed? I don’t use text mode a lot, and when I do it’s mostly finding something that looks similar to what I want and copying or editing it. Thanks in advance. 

Basically - I have the same question as this user in 2023, but the code didn’t work for me - have there been any updates I should know about. I’m not savvy at text mode (like, at all).  

Our company has a non-standard Fiscal Year and it makes Reporting on the Fiscal Year very difficult as Calendar year or Quarter are not what our company goes by. Can we make a Setting that sets a Fiscal Year as well as Fiscal Quarters by either Company OR just for an instance?

Hello, I was wondering, is there any way to combine/sum f few expense types and display that sum as a wedge in a piechart. I need to sum up a few different expense types and show those against one different expense type. So 2 wedges in a piechart, one of them is ths sum of a few expense types and the other is just one.

I’m running an access level report in Workfront and I’m trying to get collection data to appear on the report. Based on the API explorer I’d like to get the following fieldsAccess Level PermissionscoreAction forbiddenActions secondaryActionsI set up the collection text mode column and was able to successfully get values for “coreAction”. However, it’s not returning the proper values for forbidden or secondary and instead returns a string of code.  I’ve noticed that the field types for coreAction is different than the other 2 field types Field Type: string vs Field Type: string[]  Anyone able to help solve for this?  

Hello everyone,I've a Fusion job where I create a folder in AEM and then through a custom call to Workfront, I add it as a linked folder in the desired project. I do all this in Fusion because I have a business logic that handles how and what folder i need to create and in which project i need to add it.The problem arises when i've to create a new folder inside the Linked Folder created in the previous step.i'm making the following POST request: URL /attask/api/v18.0/DOCFDR request JSON body{"name":"folderName","taskID":"xxyyzz","objCode":"DOCFDR","parentID":"aabbcc"} the error I get in both fusion and postam if I try the same request{    "error": {               "message": "Authorization is required.",               "title": null,               "msgKey": "exception.attask",               "attribute

As the title says, I am at a loss.  I do not know where to begin, I just know that I need to become the admin.  Does anyone have the patience enough to help me through it?

Is there a way to re-order the custom forms that exist on multiple projects (they exist on all of the projects)? I could not find a way to do it through bulk edit. Thank you.

Context: Workfront New Experience (not Fusion) - we want to set up an email notification (not an in-app notification) to a few specific users that lets them know when the status of a request (issue) = New.There is an existing Request Status Change to Request Primary Contact event notification, but we don’t see a way to copy it to make modifications or to copy the html of it so that we can modify it for an email template.Appreciate any assistance - thanks!