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Level 2
Jan 24, 2025 8:35 AM UTC
Solved

workfront fusion : [401] Status Code Error: 401

Hello,

 

We recently encountered a 401 error in a Fusion scenario on January 9. Due to this error, a few scenarios were deactivated. However, after re-enabling them, they started working fine. Is there any outage or something it between or what could be the reason ?

 

Thanks in advance!

KellieGardner
KellieGardnerAccepted solution
Community Advisor
Jan 29, 2025 8:56 PM UTC

@samyukthapa2 —Based on previous experience, a 401 error can typically be resolved by re-establishing a connection, which you did. 

 

In the future, you can always check the Adobe Status page for outages https://status.adobe.com/ or the known issues page https://experienceleague.adobe.com/en/docs/workfront-known-issues/issues/new-workfront-experience/newworkfrontexperience

 

If it keeps happening, I suggest contacting Workfront Support for help.

1 reply

KellieGardner
Community Advisor
KellieGardnerCommunity AdvisorAccepted solution
Community Advisor
Jan 29, 2025 8:56 PM UTC

@samyukthapa2 —Based on previous experience, a 401 error can typically be resolved by re-establishing a connection, which you did. 

 

In the future, you can always check the Adobe Status page for outages https://status.adobe.com/ or the known issues page https://experienceleague.adobe.com/en/docs/workfront-known-issues/issues/new-workfront-experience/newworkfrontexperience

 

If it keeps happening, I suggest contacting Workfront Support for help.

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