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Level 3
Feb 14, 2024 10:35 PM UTC
Question

Use Fusion to update project status with a custom status from a group

Hello,

I'm using the Workfront Misc Module to create a project record and within that module, I am asking it to update project status. However, I noticed the drop down list consist of just the default statuses (e.g. On Hold, Current, In Progress, Rejected) and do not display any custom statuses that are specific to a group. How do I add or use a custom status that is not on the drop down list?

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4 replies

KIMBERLYREA
Community Advisor
Community Advisor
Feb 15, 2024 7:45 PM UTC

Slide the map over and type in the 3 letter code for the status. 

 

 

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AnnieXLeAuthor
Level 3
Feb 16, 2024 5:50 PM UTC

@kimberlyrea- I made the update as you suggested but getting a Handle Error (see screenshot). Its the right 3 letter code because its picking it up, but not able to use. Do you know what can be the reason?

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KIMBERLYREA
Community Advisor
Community Advisor
Feb 28, 2024 4:40 PM UTC

Looks like the main project is in a Rejected status which means you can't delete the issues if your converting. That may be it. I'm not sure though. Maybe enter a support ticket to have them look. 

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