Scrape Outlook Emails for Documents and Metadata into a Project

Question

We are curious if anyone has done the following in Fusion with Outlook:

Receive a new email to a targeted email address in Outlook
When the email hits the inbox, have Fusion read the email and download all attachments and once downloaded have the attachments move to targeted project folder
- We have a use case where we might also need to have a new folder created and then have files uploaded from the outlook email
  - Can Fusion read metadata off the email to create a folder?

Stacey_Robertson · Accepted Answer

We do something similar but you will need to use the parse HTML module to pull the text from the email which can be tricky. We found that it has difficulties with special characters. We provided an email template to the submitter so that all the emails are in a consistent format, which is key to getting fusion to be able to read and interpret it correctly. We don’t separate the attachment from the email, we just save the entire email to Documents, but you probably could extract the attachments from the email and direct them to a specific folder.

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