Post Error Handling Acknowledgement

Forum|Forum|5 months ago
September 16, 2025
2 replies
283 views

Hello Everyone

While trying to update a request in Workfront , I may either get a success or a Failure.
After Success I can call a HTTP module to send the success Acknowledgement.

However in case of failure I am not able to send the Failure acknowledgement. The Scenario stops at the WF module.
Even if i add a Error handler, it doesn't allow me to add subsequent modules to get the error.

Can anyone suggest the way to achieve this ?

Kurt_Jones

Community Advisor

Harish,

What I do in cases like this is using the filters to do my error handling so that I can send a note. As example, I'll have a router from my module, then based on the bundles, if there were successful bundles route them to the http module, if there were error where no bundles happen, route the other path and give me a note as to what happened

If my response answered your question, please mark it answered, so others can find the answer

H

HarishDeAuthor

Level 2

This doesn't work @kurt_jones

When you have an error the scenario stops and doesn't process further.

A

AhmedEl

Level 2

Hi Harish,
I would approach this by attaching the error directive module (break or ignore based on your need) to the 'Update Request' module. In between these two modules I would add appropriate Workfront modules to address the required notification of the error. You will need to do the two steps in the above order to get the effect you want. Attached is a screen shot of how this would look like (note the the circle types in between the modules). I hope this helps 🙂

H

HarishDeAuthor

Level 2

Thanks !

You were't exactly right, But I was able to achieve it by using the "resume error handler".
Therefore the way I did it is as below

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