Has anyone successfully connected to Jira Cloud? | Community

DreadkiailiWork

Level 4

Question

Has anyone successfully connected to Jira Cloud?

Forum|Forum|1 year ago
May 1, 2024
2 replies
648 views

I set up a token on the Jira side, I entered my URL, user name and token to make the connection, but I'm getting the following error:

The request failed due to failure of a previous request.

IP address is not valid.

anyone know how to get past this?

Workfront

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Level 4

Is your IP address being blocked by security?

Community Advisor

Community Advisor

That sounds like your Jira Cloud instance may be doing some kind of IP filtering/allow-listing. I've just started a prototype of a Jira Cloud connection and I've been successful in making updates with only the information you were testing with so far.