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DreadkiailiWork
Level 4
May 1, 2024 3:20 PM UTC
Question

Has anyone successfully connected to Jira Cloud?

I set up a token on the Jira side, I entered my URL, user name and token to make the connection, but I'm getting the following error:

 

The request failed due to failure of a previous request.

  • IP address is not valid.

anyone know how to get past this?

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2 replies

stuartcairns
Level 4
May 1, 2024 3:53 PM UTC

Is your IP address being blocked by security?

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KatherineLa
Community Advisor
KatherineLaCommunity Advisor
Community Advisor
May 2, 2024 4:04 PM UTC

That sounds like your Jira Cloud instance may be doing some kind of IP filtering/allow-listing. I've just started a prototype of a Jira Cloud connection and I've been successful in making updates with only the information you were testing with so far. 

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